Privacy Policy

Herbal Nails & Spa – Laveen Village values your privacy and is committed to protecting your personal information.

At Herbal Nails & Spa ("we," "us," "our"), we respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information, including information gathered through our website, appointment bookings, and SMS/Text Messaging services.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, and payment details.

Appointment Information: Scheduled services, appointment history, and any special notes or preferences.

Website & Usage Data: IP address, browser type, device information, cookies, and interaction data from our website.

2. SMS/Text Messaging Consent

When you opt-in to receive SMS/Text messages, we collect your mobile phone number and consent information. By opting in, you agree to receive recurring automated messages such as:

Appointment remindersService updatesPromotional messages

Consent is not required for purchase.

Message frequency may vary. Standard message and data rates may apply. You may opt-out at any time by replying STOP or OUT.

3. How We Use Your Information

We use your personal data to:

Manage and confirm appointments

Send notifications, updates, and marketing messages (with your consent)

Provide customer service and respond to inquiries

Improve our services and website through anonymous usage data

4. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable precautions to safeguard your data:

All sensitive data is transmitted securely.

We do not store full credit card details on our servers.

Access to your data is restricted to authorized personnel only.

6. Your Privacy Choices & Rights

SMS Opt-Out: Reply STOP or OUT to unsubscribe from texts.

Email Marketing: Click “unsubscribe” at the bottom of any promotional email.

Manage Your Data: Contact us to request access, updates, or deletion of your personal information.

7. Cookies & Tracking Technologies

We use cookies and similar tools to improve website performance and user experience. You can control cookie settings through your browser. Disabling cookies may impact functionality.

8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date. Your continued use of our website or services after updates constitutes acceptance of the changes.

Contact Information

Herbal Nails & Spa – Laveen Village

5185 W Baseline Rd #104, Laveen Village, AZ 85339