Terms of Service

1. Services Provided

Herbal Nails & Spa – Laveen Village offers a range of services, including nail care, spa treatments, waxing, and enhancements tailored for relaxation, rejuvenation, and beauty. These terms apply to all visitors and users of our website, online booking platform, and messaging services.

2. SMS/Text Messaging Terms

By opting into our SMS/Text notifications, you consent to receive recurring automated messages for:

Appointment confirmations and reminders

Service updates

Promotional offers (if opted-in)

Message frequency may vary.

Standard message and data rates may apply.

To unsubscribe, simply reply STOP at any time.

3. Appointments & Availability

Appointments are encouraged and subject to availability. While we do our best to honor your preferred time, availability is not guaranteed. Service offerings, pricing, and schedules are subject to change without notice.

4. Customer Responsibilities

By booking or receiving services, you agree to:

Provide accurate and up-to-date personal and health information

Disclose allergies or conditions that may affect your service

Follow staff guidance and salon policies

Use our services respectfully and lawfully

5. Payments, Cancellations & Refunds

Payment: Due at the time of service. We accept cash and most major credit/debit cards.

Cancellations: Kindly provide at least 24 hours’ notice to avoid fees or booking restrictions.

Refunds: All service sales are final. If you are unsatisfied, please notify us immediately so we may resolve the issue.

6. Liability Disclaimer

While we prioritize cleanliness and safety, Herbal Nails & Spa is not liable for reactions, injuries, or dissatisfaction that may occur. You are responsible for disclosing any medical conditions, sensitivities, or allergies before treatment.

7. Intellectual Property

All content on our website, social media, and within our salon (including logos, designs, text, and photos) is the property of Herbal Nails & Spa – Laveen Village and protected under intellectual property laws. Unauthorized use is prohibited.

8. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how your data is collected, used, and secured.

9. Updates to Terms

We may modify these Terms of Service at any time. Changes will be posted here, and your continued use of our services implies agreement to the updated terms.

Contact Us

Herbal Nails & Spa – Laveen Village

5185 W Baseline Rd #104, Laveen Village, AZ 85339